Newsletter june 2021

Dear Madam, Sir,

Herewith we would like to inform you about our upcoming holiday and to share a number of changes in our practice with you.

 

1. Holiday

The summer holidays are just around the corner. After a busy, chaotic and special year we will close our doors for a while.

The practice will be closed from Monday 12 July to Friday 30 July 2021.

Please consider this with regards to ordering for your repeat prescriptions and for your (regular) appointments.

For urgent or medical matters that cannot wait you can call the practice phone line: 035-6216767. You will be forwarded to the acting general practitioner within Casa Cura.

 

2. Farewell Hielke Renkema, Locum general practitioner

Having been working for more than 7 years as an GP at our practice, Hielke will embark on a new adventure. We will miss him and wish him all the best!

 

Afbeelding met buiten, boom, persoon, wit

Automatisch gegenereerde beschrijving

Hielke: “Over the past few years I have enjoyed working in GP practice Panacea. A period in which I tried to provide the best possible care for you with attention and dedication. I would like to thank you all very much for the trust I have received from you in recent years. It has been an instructive time for me, which has also given me the energy to continue working as a general practitioner now and in the future. However, I have chosen that this future does not lie in the Netherlands in the coming years. I will be going to New Zealand for a few years with my family. A dream and an adventure that I am really looking forward to, despite the fact that I leave behind many beautiful things and memories here in the Netherlands. But a new balance and harmony for my family, the new challenges that I will face there as a general practitioner, also make the departure bearable.”

 

3. Welcome Jasmijn Gangel, Locum General Practitioner

We would like to welcome Jasmijn as our new acting general practitioner. She will regularly work for our practice.

 

Afbeelding met persoon, glimlachen, wit, zwart

Automatisch gegenereerde beschrijving

 

Jasmijn: “After I completed my GP education at the AMC in Amsterdam, I started working as a locum GP in 2018. With great pleasure I continued to work regularly in GP Practice Panacea, where I also had the opportunity to do my last year of my practical education. In addition to my work as a general practitioner, I enjoy being on the road with my husband and son. Walking, by road bike or on a mountain bike.” 

 

4. Welcome Carla, new assistant

Recently our assistant Rosanne said goodbye to us because she has found a new challenge in her career.

In the meantime we have welcomed Carla to join our team. Carla works on Mondays and Wednesdays and will also be able to fill in additional days if necessary.

Afbeelding met persoon, muur, vrouw, glimlachen

Automatisch gegenereerde beschrijving

 

Carla: “I have been working as a “stand in” at the Panacea practice since the end of 2015 and fortunately as a permanent employee since March 2021. In addition to my work at the GP, I also work one day a week at the hospital. My interests are of course in the first place my children and I like to walk, cycle and golf. I have a positive outlook on life and I try to pass this on to others. “

 

5. New telephone system

After the summer holidays we will start working with a new telephone system. This is because the workload with regard to handling phone calls has increased significantly. This results in increased waiting times and more assistants being needed to be at service to you. That's why we started looking for other options. The biggest advantage of the new telephone system will be that waiting time will be minimized. When you call the practice you will hear a selection menu. You can then choose what you are calling for: an appointment, repeat prescription, medical results or an administrative question. You will then be given a time for the assistant to return your call.

Once again we would like to point out that you can order your repeat prescriptions via the portal (internet) or you can leave a message on the repeat prescription answering machine. Please do not order these by telephone. This would already save a lot of phone calls for the assistants!

We would also like to ask you, before you call or email with a question, to first take a look at www.GPinfo.nl, www.thuisarts.nl or the app "moet ik naar de dokter?”  Many answers to your questions can often be found here.

 

6. Consultations, telephone consultations and e-consultations

The Corona epidemic has also caused a number of changes for our practice.

There are no more “walk-in” consultation hours. So you cannot just “walk in” in the morning without having an appointment. Please contact the practice (by phone or email) with your questions.

You can create an account via the website. Thereafter you can schedule a telephone appointment with the GP or request an e-consultation. You can also securely upload and send photos or videos. At this moment, due to Corona regulations, you cannot schedule a physical appointment via the web calendar. We hope that this will be possible again soon. We have also noticed that many questions can be answered properly via a telephone consultation!

For blood tests or other tasks of the assistant, you have to make an appointment as well.

Since june 26th, there will be less restrictions regarding wearing a face-mask. However, within the health center Casa Cura, the obligation to wear it will continue. This is because we cannot guarantee 1,5 meters distance in our center. In the consultation room you can discuss with your doctor whether you can remove your mask.

 

7. Corona related questions 

We kindly ask you to call the GGD if you have any questions related to the Corona virus and/or vaccination(s). Phone number: 0800-1802. Your vaccination will be visible via the RIVM site (by logging in with Digid). However there is a considerable backlog with the RIVM, so it can take a while before your vaccination will be visible. Unfortunately we cannot change this.

 

8. Schematic presentation of ways of contact

I would like to:

 

We wish you a peaceful, prosperous and above all healthy summer!

 

On behalf of all employees of general practitioner practice Panacea,

 

Marieke de Graaff-Buijs

General practitioner   

www.panacea-huisartsen.nl